After these difficult months, we are ready to get back to the normal. To make it possible we are implementing the special procedure anti-Covid19 according to the National Protocol “accoglienza sicura” (safety hospitality) to create a safe and comfortable environment for our guests.
WEB & SELF CHECK-IN
- By means of the web check-in system we ask the guests to fill online a specific form with their personal information prior to the arrival. As alternative the guests can send their passports or ID’s via WhatsApp o e-mail to the property;
- The Self check-in procedure allows the guests to pick-up their room keys and access to the room in an easy and quick way without any contact with the front desk;
- You can always reach the staff by phone, WhatsApp or e-mail for any need: self-check-in assistance, suggestions about restaurants and attractions, reservation of airport transfers;
- In case of in person meetings and direct relatios with the guests, the members of the staff will wear the safety devices like masks and gloves;
- Prior to the guests arrival, the rooms are totally disinfected, sanitized and airy;
- Bed sheets and towels are provided and sanitazid by a professional laundry;
- Itimes, handles, buttoms, controls and keys are properly sanitized with special products;
- The filters of air conditioning systems are regularly sanitized;
- Room daily cleaning;
Breakfast service is temporary unavailable.
- The guests must respect the social distance with the staff and the others guests of the property;
- Gatherings inside the property and in the building are forbidden;
- The guests must wear the masks inside the property and in the lift;
- The guests are invited to clean often their hands and use hands sanitizer;
- To allow the daily cleaning and avoid contacts with the cleaning staff, we ask the guests to leave the room free by 10.00 a.m.